User Manual and User Agreement


How should I dispose of the NIXX device?

  • Our devices are designed to be reliable, and are intended to last beyond the given warranty period. However, if the device is to be disposed of, please handle it with caution by recycling it like a consumer electronic device or please follow your city's local recommendations for proper disposal.


Should you have any questions, feedback, or adverse event reports, please email us at

We typically get back to you within 2-5 business days. Our hours of operation are: Monday – Friday (8:30 AM – 6:30 PM +8 GMT)


  1. To clean the inside of the device, simply use a dry or slightly moistened cotton bud inside the pod contacts of the device. 
  2. For the exterior, you can use a dry or slightly moistened towel to wipe down the textured handle. Do not submerge your device in water.


  1. Minors - nicotine exposure during adolescence can harm the developing brain, can impact learning, memory and attention. Using nicotine in adolescence can also increase risk for future addiction.
  2. Pregnant or Nursing - nicotine can cause birth defects or reproductive harm.
  3. Anyone with pre-existing health conditions - nicotine can increase heart rate and blood pressure and may exacerbate health risks for individuals with heart issues including heart disease, hypertension and/or high blood pressure. Nicotine may increase the risk of stroke and/or aggravate the disease process for individuals with diabetes and other chronic diseases.
  4. Those who have allergies - NIXX e-liquids are made from food-grade plant-based ingredients derived from the tobacco plant, fruits, spices and other plant-based substances. People with particular allergies may experience an allergic reaction or discomfort after use.
  5. Those with respiratory illness - the vaporized aerosol created by this product has the potential to cause or exacerbate respiratory or other diseases, which in some cases are irreversible.
  6. Non-smoker - this product is not intended for use by individuals who have never smoked or use nicotine products.


  1. STORAGE - Please store the NIXX Pods in a cool, dry, dark place with a temperature below 35°C (95 F) and above -10°C (14 F).
  2. POD SHELF LIFE - Each NIXX Pod has a minimum shelf life of one (1) year if unopened and stored in the conditions hereunder. It is recommended that a pod is used within 15 days of opening.  E-liquid quality and e-liquid pod use is subject to environmental conditions including air pressure and temperature.
  3. CONDENSATION - You may occasionally notice condensation appearing on the outside of the pod while using the product depending on temperature and humidity conditions. This is not a leak and can be wiped away. Although not a cause for alarm, a small crackling sound may be heard now and then when inhaling. Simply shaking the pod lightly can get rid of this issue.
  4. DO NOT OPEN OR DISASSEMBLE - This product does not require disassembly. Please note that disassembly of this product voids the device and product warranty.
  5. DO NOT COMBINE WITH OTHER PRODUCT - This product is intended to be used by itself and NIXX Pods. Do not combine it with any other product, use e-liquid pods manufactured by others in combination with it, or use NIXX Pods with other vaporizers.
  6. KEEP OUT OF REACH OF CHILDREN - Please keep this product out of the reach of children and pets. Nicotine is toxic when consumed in excessive quantities. If any part of the device or any amount of e-liquid is ingested directly, drink water to dilute the e-liquid and seek medical attention.
  7. AVOID EYE AND SKIN CONTACT - Physical contact with or direct ingestion of nicotine-carrying liquids can cause discomfort or irritation. If any e-liquid comes into contact with your eyes, rinse immediately and thoroughly for several minutes and seek medical attention immediately. If e-liquid comes into contact with skin, immediately rinse and dry the affected area and seek medical attention.
    Draw on the device mouthpiece gently, in order to avoid inhaling large quantities of vapor or accidentally pulling up e-liquid. Always use the device in an upright or mostly-upright position. Avoid using the device while laying down as any inversion of the pod would result in the e-liquid level falling below the vaporizing component, thereby damaging the e-liquid pod.